NSPH Device Care

NSPH Device Care is an application used by Distributors, customers or internal employees of Nu Skin (the Philippines branch)

Similar to the Warranty App in other branches, the application is used to check warranty information for devices purchased at Nu Skin. Users can also send error reports for devices that generate errors during use, along with frequently asked questions as well as conditions for product warranty.

Users need to Login to use the functions of the application, including 3 groups of users: Distributors (or customers), Marketing department (MKT) and WareHouse department (WH), depending on the group of people. The user will be able to use part or all of the functionality of the application.

In case the user does not remember the password, they can choose the forgot password function to create a new password, the password change information will be sent via the previously registered Email. For first time users using the application need to register to have login information for the next time

The screen layout for user groups is the same, but depending on the user level, each function will be hidden, the list displayed will also be different.

The device error screen is more minimalist than other market versions, just need to enter some basic information and users can report product errors.

For customer care departments, customers will be able to check user-entered error reports and switch statuses to the appropriate parts.

Notifications to users will vary depending on their rank

Details of warranty conditions will be uploaded by Admin from web admin, displayed content can be optionally selected such as: Text, image, PDF, video

Admin contact information can be customized accordingly using web admin

Nu Skin Philippines.