NSID Device Care
NSID Device Care is an application used by Distributors, customers or internal employees of Nu Skin company (Indonesia branch)
Similar to the Warranty App at other branches, the application is used to check warranty information for devices purchased at Nu Skin. Users can also send error reports for devices that generate errors during use, along with frequently asked questions as well as conditions for product warranty.
Users need to Login to use the functions of the application, including 3 groups of users: Distributors (or customers), QC department and WareHouse department (WH), depending on the user group there will be may use part or all of the functionality of the application.
In case the user does not remember the password, they can choose the forgot password function to create a new password, the password change information will be sent via the previously registered Email. For first time users using the application need to register to have login information for the next time
The main screen of the application will automatically hide the functions depending on the login level of the user. Where WH login will have full functionality as below.
According to Nu Skin's new policy, the product code (QR code series) will be printed on the product, to check the warranty information of each product group, users can find out through the product warranty conditions.
Depending on the status of the product, the information displayed will be different, in some cases the product has expired warranty or no warranty information will be notified to the user.
After the device error entry is complete, the user can check it again in the Warranty Status list to track the processing progress.
Admin can enter a list of product series numbers into the database right on the application (however, need to update the details in the web admin)
WH can see an overview diagram of the data entered into the system for convenience in checking and reporting.
The application is integrated with 2 languages allowing users to choose, the content on the app as well as the notifications will automatically change according to the language that the user previously selected.
Nu Skin Indonesia.
